01 / The agency

Four agents.
One promise.
In Bivange.

Bureau d'Assurances Delagardelle & Co. — your LALUX general agency since 2010. Four agents answer the phone. Six languages between them. One file per customer, kept by one person, for as long as it takes.

Book a meeting Our promises
21 rue de la gare, Bivange
The agency's orange Chevrolet 3100
Är Agenten · Réiserbann
The Chevy 3100
Our signature on the road since day one.
The team · 4 agents · 6 languages
Meet everyone
02 / Our promises

Four promises we keep.

Anyone can write a brochure. What sets a small agency apart is what happens the day something goes wrong — or the day you simply pick up the phone with a question. Here is what we owe you.

01
A reply in 24 hours.
Every quote request — answered by a real agent within one working day. No queue, no auto-responder.
02
A direct phone. No premium-rate line.
Our office number is the same one we give to family. You will not navigate a hotline maze to reach us.
03
One dedicated advisor.
From the first call to the last claim, one of the four of us owns your file. We know your name, your house, your car.
04
Six languages, no friction.
LU · FR · DE · EN · PT · ES — speak the language you think in, and we will follow.
03 / Philosophy
We don't sell a product. We build a relationship. Every file starts with careful listening, is shaped around your priorities, and lasts.
Germain Delagardelle
Germain Delagardelle
General agent · Bureau d'Assurances Delagardelle & Co.
Simplify.

Plain language. No insurance jargon when a human sentence does the job.

Protect.

Coverage matched to the real shape of your life — not a default product list.

Optimize.

Tax structure, premium balance, claim flow. We tune the contract, not just sign it.

Stay.

A file is a long conversation. We are still here in five years.

05 / Cover lines

Everything LALUX offers.
Plus DKV health.

As a general agent of LALUX, we carry their full catalogue — and we round it out with DKV supplementary health cover. One agency, one signature, the whole map.

LALUXDKV Luxembourg
06 / Meet the team

The same four people. Every call.

Germain Delagardelle
01 / 04
General agent

Germain Delagardelle

Precise analysis of your risks and needs, tax optimization for better returns — and a real passion for the craft, paired with absolute confidentiality.

Our job is to listen before we propose — and to stay present long after the signature.
SpeaksLUFRDEEN
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07 / Visit us
The agency reception in Bivange
21 rue de la gare · 3322 Bivange
Come and find us. A coffee, a conversation, the right cover.